Agents

Royal Gateway Australia

Gold Coast Campus

Dear Valued Education Agent Partner

Royal Gateway is an Australian owned and operated nationally Registered Training Organisation providing superior training programs Australia wide, delivered by industry experienced trainers.

At Royal Gateway we are passionate about what we do and are dedicated to delivering quality training and assessment services, preparing our students to achieve their personal and professional goals through the pursuit of a career in the Business and Sporting discipline courses or in any

other sector to advance for business leadership and management. For more information, please visit:

http://royalgateway.edu.au/

We value your contribution in making Australia as the first choice of study destination for International Students. Royal Gateway is adopting accreditation process as part of government regulations and we
request you to follow the procedures below and provide the relevant information as required:

Application Instructions:

• Complete and return the education agent application form to:

Royal Gateway,
Level 5,
46 Cavill Avenue,
Surfers Paradise, QLD 4217

• Only complete applications will be accepted and must include all required documentation

Kind regards,
Ranie Mahawudge
CEO/PEO Royal Gateway
ceo@royalgateway.edu.au

Please refer to the checklist below.

ATTACH FOLLOWING DOCUMENTS LISTED BELOW TO SUPPORT YOUR APPLICATION (check appropriate box):

Certified copy of business registration (where applicable, certified English translation)

Business Plan including annual marketing initiatives

Company Profile including number of years your company has been operating, number of staff and services

Publications and promotional materials provided to students (including web details)

Two education provider referee references on the Royal Gateway College pro-forma (appended to this form), in support of your submission. Australian based referees are preferred. Referees must email the reference checks directly to shalini@royalgateway.edu.au

If applicable, a copy of Certificate of Attainment, AEI – Education Agent Training Course (EATC) or

evidence of completion of the course. For more information, please go to www.pieronline.org

A signed declaration attesting to an understanding and compliance with all laws and regulations,

especially laws pertaining to Consumer Protection of Australia and/or country in which the agent is operating.

This document clarifies the administrative process and
remuneration (fee) arrangements applying to student
referrals accepted by Royal Gateway through the
identified Agent.
It does not create a formal or exclusive agency contract to
engage the Agent in ongoing marketing activities on
behalf of Royal Gateway.

LEGISLATIVE FRAMEWORK

Royal Gateway’s international student recruitment strategy includes taking student referrals from educational Agents on behalf of potential overseas students.

The honesty and integrity of Agents in referring students and their willingness to provide a comprehensive personal service to students is of utmost importance.

Australian law requires that Royal Gateway, as a provider of education and training courses to overseas students is registered and sets out certain requirements that Royal Gateway must comply with when accepting student referrals.
Such requirements include obligations under the National Code 2007 which is made under the Education Services for Overseas Students Act 2000 (“the National Code”).

RESPONSIBILITIES OF THE AGENT

To provide comprehensive and accurate advice to prospective students about studying in Queensland, Australia, including student lifestyle, facilities, courses and the costs involved;

To screen interested applicants with regards to their academic eligibility, genuine motives for study and financial ability to undertake study with Royal Gateway;

To assist students with their application for admission to Royal Gateway, verify documents, collect fees, assist with visa processing and provide predeparture information;

To help and advice, as required, to students recruited by the Agent, following enrolment at Royal Gateway and for the duration of their course;

Responding to enquiries from prospective students

Counselling and otherwise assisting prospective students to complete applications for admission to Royal Gateway programs

Forwarding completed applications for admission to Royal Gateway;

From time to time, both Royal Gateway and the Agent may require support to provide services outside of those identified in this

This will be agreed separately by way of exchange of correspondence specifying the support to be offered and how the cost of that support will be met; and Act in an ethical manner in carrying out responsibilities.

Royal Gateway defines unethical practices as complying with:

STANDARD 1.2 (B) OF THE NATIONAL CODE – NOT GIVE FALSE OR MISLEADING INFORMATION OR ADVICE IN RELATION TO:

claims of association between providers
the employment outcomes associated with a course
automatic acceptance into another course
possible migration outcomes, or
any other claims relating to the registered provider, its course or outcomes associated with the course; and

STANDARD 1.3 OF THE NATIONAL CODE

RESPONSIBILITIES OF ROYAL GATEWAY

Royal Gateway will provide the Agent with access to promotional material including brochures, handbooks and posters and keep you informed of any changes to courses or enrolment details;
Where possible we will brief your staff about studying at Royal Gateway so that Agent staff can provide comprehensive advice to your clients;
We will assess applications from the Agent promptly and communicate decisions by the fastest means to enable an efficient service to potential students;
Royal Gateway will pay fees to the Agent for students enrolled as a result of the efforts of the Agent as outlined in the payment schedule of each individual Education Agents Agreement